Frequently Asked Questions
Everything you need to know about our premium olive oils and farm-to-table delivery.
How should I store my olive oil to maintain its quality?
To preserve the flavor and health benefits, store your olive oil in a cool, dark place away from direct sunlight and heat sources. Ensure the cap is tightly sealed after each use.
Where are your olives grown and processed?
All our olives are grown, harvested, and cold-pressed at our historic family estate in the Grampians region of Victoria, Australia, ensuring the highest quality from grove to bottle.
What are your shipping rates and delivery times?
We offer flat-rate shipping across Australia. Standard delivery typically takes 3-7 business days depending on your location. Express options are available at checkout for urgent orders.
Are your olive oils organic?
Yes, our core range is certified organic. We use sustainable farming practices and avoid synthetic chemicals or pesticides to ensure our products are as natural as possible.
What is your return policy for damaged goods?
We take great care in packaging, but if your order arrives damaged, please contact us within 48 hours with a photo of the package. We will arrange a replacement or refund immediately.
Do you offer wholesale or bulk purchasing?
Yes, we provide bulk containers and wholesale pricing for restaurants, specialty retailers, and food manufacturers. Please contact our sales team via the wholesale inquiry form.